Learning Hub
Build knowledge, gain accreditation, and progress your career through tailored learning pathways designed for every level of experience.
Build Your Consultation and Engagement Expertise
From flexible e-learning to professional accreditation, we provide structured training pathways designed for every stage of your consultation career.
Find the right training:
- 5,000+ professionals trainedÂ
- 66 local authorities, 40 NHS bodies. 10 Fire and Rescue
- CPD accredited by CIPR & tCI
- Recognised by High Court
- 22 years of expertise
Not sure which is right for you?
e-Learning
Self-paced online modules you can complete in your own time
Who it’s for:
Best for individual learners who need flexibility
Key details:
- Format: Online modules with videos and exercises
- Duration: Complete at your own pace
- Outcome: Foundation knowledge in consultation principles
In-House Training
Best for organisations wanting to upskill multiple staff members at once
Who it’s for:
Best for organisations wanting to upskill multiple staff members at once
Key details:
- Format: On-site or virtual delivery
- Duration: Half or Full programmes
- Outcome: Team-wide capability building with consistent standards
Workshops
Hands-on sessions that build in-depth skills through real scenarios
Who it’s for:
Best for practitioners who need focused, in-depth skill development
Key details:
- Format: Interactive in-personÂ
- Duration: Half-day to multi-day programmes
- Outcome: Deep expertise in specific consultation techniques
Professional Certificates
Independently accredited qualifications that validate your expertise
Who it’s for:
Best for career progression and professional recognition
Key details:
- Format: Blended learning with assignments and assessment
- Duration: 6-12 months depending on level
- Outcome: Recognised certification for your CV
Contact Us
Health Sector
Developing the Case for Change
Two training services specifically designed to support NHS Trusts and ICBs in developing their Case for Change.Â
Drafting the Case for Change | Half-Day TrainingÂ
A four-hour virtual course for NHS teams preparing a case for change. Participants learn to identify and use data already held across the system, including activity, demand, and clinical outcome data, and to handle more contested sources such as workforce data where the picture is rarely straightforward. The course also covers how to manage scrutiny committees: understanding what drives their concerns, and responding in ways that reduce risk rather than generate friction
Case for Change | Peer Review
Your case for change is tested against criteria developed specifically by the tCI team to assess whether it is ready to land. That means two things: whether the narrative is clear, coherent, and credible across different audiences; and whether it reflects an honest read of the political landscape, including who needs to be on side, where resistance is likely, and what it will take to build and sustain support. The review is led by a member of the tCI faculty alongside a structured peer review, and you receive a written learning set that captures the findings and can be used within your organisation to strengthen future proposals
Why use tCI’s Learning Hub?
Industry-recognised standards
Our training is recognised for CPD credits by the Chartered Institute of Public Relations and required for accreditation in NHS job descriptions. tCI's Quality Assurance process has been recognised by the High Court, giving decision-makers confidence when it matters most.
Proven track record
Over 1,500 professionals trained in the past five years across 66 local authorities, the NHS, and infrastructure providers. Drawing on 22 years of experience and over 1,200 consultations, we share real-world insights from contentious, high-stakes public engagement.
Previous Clients
Previous Testimonials
Taken from past Institute projects, the feedback highlights experience that now underpins tCI.
I am completely reassured that anybody who has the Advanced Certificate would know what they are doing and have a rounded, considered approach to consultation and engagement.
One of the most interesting and pertinent training courses that I've been on in recent years.
tCI's courses are a great way of enhancing your knowledge. They're great value for money and are a really useful way of keeping your knowledge up to date.
The courses are always informative and well organised and are useful whether you are new to consultation or experienced.
By having access to e-learning and discounted courses to multiple members of the team, we can continuously develop our knowledge and skills so that we can provide consultation support that stands up to scrutiny.
Brilliant and informative. It’s great to have the Institute to turn to, keeping me informed abreast of all the latest developments.
Thought-provoking, stimulating and, even for someone who has be involved in or led consultations in the past, provide new concepts and information steering us through what is a dynamic working environment.
Got a question about learning?
Our dedicated team is on hand to assist with any questions you might have.
