THE CONSULTATION INSTITUTE

ESTABLISHED 2003 - 5,000+ PROFESSIONALS TRAINED

Setting the standard for consultation

Decisions that stand up.

We help public bodies and their partners consult and engage so their decisions are fair, lawful, defensible and genuinely trusted. The standard others follow, backed by training, assurance, advice and a community of practice.

Fair. Lawful. Defensible.
Two consultation professionals laughing together at a tCI networking event
For everyone in engagement & consultation
i
Independent, not invested.
We have no stake in the outcome; we care only that your process is sound and your decision defensible.
ii
Grounded in law, not opinion.
Built on the Gunning Principles and two decades of consultation and engagement practice.
iii
Value, not box-ticking.
Practical help that strengthens the work itself, not certificates for their own sake.
What we do

Support. At every stage.

i

Independent assurance

Expert review that your consultation or engagement is fair, lawful and defensible, before and after it runs.

Assurance → ii

Training & qualifications

From Foundation e-learning to a certificated professional qualification, for individuals and whole teams.

Learning Hub → iii

Membership & community

Year-round support, tools and a network of practitioners, for individuals and organisations.

Membership → iv

Advice when you need it

Practical, expert guidance on live consultation and engagement from people who have run them.

Advice → v

Support by sector

Training and assurance shaped around your world, from local government and health to transport, regulators and emergency services.

Sectors → vi

Practical tools

Free and member tools to plan and pressure-test your consultation, from a brief builder to the vulnerability checker.

Tools → vii

Training Diagnostic

A free self- or team-assessment that maps your consultation skills across eight domains and points to the training that fits.

Diagnostic →
Why it matters

Consultation and engagement aren’t boxes to tick. Done well, they produce better decisions and greater trust; done badly, they waste money and end up in court. We help organisations get it right, and we’re only ever a phone call away.

Talk through your project →
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A community of practice

You don’t have to work it out alone.

Members join a network of practitioners across local and national government, health, transport and the third sector, sharing what works on consultation and engagement through Communities of Interest, briefings, Coffee Mornings and events.

Get in touch

Expert help. One conversation away.

Planning, mid-flight or troubleshooting – a short conversation with our team is the fastest way forward. No obligation, just expert help.

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