News and Insights
A valuable resource covering many aspects of consultation and engagement.
Beyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation
Posted 20 years ago3 minute read
Becoming a Consultation “Whizz-Kid”? – Joking aside, now is the time to recognise the skills and expertise of consultation specialists
Posted 20 years ago3 minute read
Where more means less – The law of diminishing returns applies to consultation
Posted 20 years ago2 minute read
Precision please – Aspects of Community Engagement are often nebulous – but Consultation is a very precise activity.
Posted 20 years ago3 minute read
The Ghosts of Consultation – Scrooge sees the past, present and future of Consultation
Posted 20 years ago2 minute read
